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Telecommunications Industry

Access Cost Management (ACM) - Regional Bell Company

The Access Cost Management (ACM) System is used to apply costs to the Call Detail Records that are generated by this Bell Company's network, based on various criteria for international, domestic and non-domestic usage. Tecnosoft was involved in the generation of design specifications and the development of the application. The ACM is a client/server system. It was developed using Unix C, Pro *C/C++, and ORACLE 7.3, with PowerBuilder for the front end.

Tecnosoft's responsibilities included:

  • User interaction
  • Design and development of processes for the ACM System
  • Transaction management for interfaces using Tuxedo
  • Training in Tuxedo and ACM system administration for Bell Company internal technical staff.


Provisioning System - TelecommunicationsCarrier

Tecnosoft was involved in the design and development of ALDOS, a telecommunications-based provisioning system. The ALDOS system establishes long distance service, monitors network performance, and supports the identification, tracking and resolution of problems within the network. The system extracts data from customer orders and sets up interfaces to equipment such as long distance switches, and databases for callings and national and local SMS 800 information. The system also generates work orders that are sent to the Local Exchange Carriers (LECs) and performs the activities necessary to provision the long distance service.

Tecnosoft's tasking included:

  • Design and development of system services, programs and processes;
  • Tuxedo set-up, administration and performance monitoring; and
  • Test suite generation, integration and execution.

ALODOS is built on a client/server architecture on a SPARCserver-1000 hardware platform. TUXEDO is the middleware tool used for transaction monitoring, with Oracle as the central database. The development interfaces included C, C++, Pro *C, PowerBuilder, and DCI.


Materials Management System - Telecommunications Company

Quality application developers are scarce and expensive. When the IT staff of this first ISP needed to meet stringent deadlines for development of its materials management system, Tecnosoft was able to help. Using its offshore development team in Bangalore, India, Tecnosoft was able to exceed this customer's expectations.

The Tecnosoft team used Visual C++, MFC and Sybase OpenClient library to develop the application front end for the SYBASE the database server. Stored procedures were used to implement the numerous batch processing requirements. Tecnosoft's responsibilities included overall system design, database design, and system development. The resulting application performs order processing, hardware/software procurement, inventory control and other related materials management activities.

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