Overview
The TECNOSOFT Methodology is a key differentiator
that adds value to all of our service offerings. It is a phased
approach that addresses all aspects of Information Technology (IT)
projects, from initial analysis through operational support. The
Methodology also includes project management activities and procedures
to ensure that engagements are performed with maximum client satisfaction,
in accordance with specifications, schedules and budgets.
The Methodology draws heavily upon the processes and best practices
from several sources, including: the Software Engineering Institute,
the International Standards Organization (ISO), our vendor partners,
and the extensive experience of our staff. TECNOSOFT
enhanced these source materials to provide the most efficient and
effective means to deliver our tailored solutions in concert with
our high standards of performance, and in line with our customers'
needs. Many of our enhancements are focused on means to develop
effective pilots and prototypes for our eCRM solutions, and for
other applicable projects, as well.
The Figure below illustrates the methodology. Moving the cursor
over the 
across the various sections of the Figure will display pop-ups describing
the specific components within each of them. Clicking on the text
will take you to the appropriate section.
TECNOSOFT follows a complete lifecycle approach,
from an initial needs assessment to ongoing training, maintenance,
and support. We believe that a delivered system is only as strong
as its weakest link. In this regard, we view each phase in the system
development lifecycle as critical. Some of the guiding principles
that we apply across all phases are:
- Consideration for the entire system, including ease of use
and supportability, will be addressed at every stage in the system
life cycle, from initial design through maintenance and support
(including system modifications).
- Technical requirements will mirror business requirements and
will include integration with the client's legacy systems. The
system's functional requirements will be prioritized based on
client's needs, cost and schedule constraints.
- Effective communication is a critical success factor for virtually
every project; all pertinent staff associated with the project
will receive accurate information in a timely manner. Efforts
to obtain input from, and promote the system to users and other
stakeholders is especially important for system acceptance and
adoption, and hence for success.
The TECNOSOFT Project Management Processes
and Best Practices are used to implement these principles.
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